Container Protect

No need to worry about container damage

Containers protect your goods. But what protects the containers? Damaged or soiled containers cost time, money and patience. Time – because the cause of the damage has to be investigated. Money – because the container needs to be cleaned and repaired. And patience – because all this can lead to delayed transports. But with Container Protect, you can safeguard yourself against unforeseen costs, as it covers containers in the event of a damage claim – and we take care of the settlement in the process. This means more time and fewer worries for you. And more service from us.

Your benefits at a glance:

More comfort

We handle the entire settlement process after a damage claim. You take care of more important things.

More certainty

Since it is already clear who will pay for the damage or cleaning of the container, there are no delays when returning containers at depots.

More control

We will immediately pay for the repair or cleaning of the containers. You will not be caught off guard by additional costs.

Choose your Container Protect package

The general terms and conditions of Container Protect shall apply. Prices and coverage amounts are determined by the particular country. You can find all the information in our Terms & Conditions.

Frequently Asked Questions on Container Protect

Q: I have cargo insurance; how is Container Protect different?

Most Cargo Insurance packages only cover cargo damage and those that do cover container damage typically also have hidden deductibles. Container Protect gives you exclusive protection against any damage to your container and makes your logistics cost predictable.

Q: Why is the price and coverage of the products different for each country?

While the repair material (mainly steel or wooden panel) costs more or less the same in all countries, the biggest portion of the total Repair costs derives from labour cost. Hence, in order to have a competitive pricing across the globe, we define the coverage and tariffs based on cost mapping studies we do in the countries. By doing so, we can also charge in local currency to make it easier for customers on the importing countries to pay for it.

Q: For which countries is Container Protect available?

Container Protect can currently be used for transports to:

Argentina
Brazil
Ecuador
Finland
India
Italy
Japan
Mexico
Poland
Portugal
Singapore
South Korea
Thailand
Uruguay

Q: Can I buy Container Protect for any container and commodity?

Yes, all container types and commodities are covered by Container Protect.

Q: Can I purchase Container Protect on a shipment level?

Yes. We can file Container Protect for a full contract or for specific products in the contract. Container Protect can also be added to individual shipments at time of booking.

Q: Can I buy Container Protect for only some of the containers in my shipment?

No, the same Container Protect package must be purchased for all containers under the same shipment, covered under a single B/L. If you are shipping containers that shall not be covered by Container Protect cover, they need to be housed under a separate B/L.

Q: If Container Protect Essential, which has limited coverage, is mandatory on the country of destination of my cargo but I want to have unlimited coverage, what should I do?

In that case you should buy the Container Protect Add-On, which upgrades the Container Protect coverage to unlimited.

These services may also be of interest to you:

We are by your side

You would like to learn more about Hamburg Süd and about what else we can do for you? Don't hesitate to contact us – our experts will be happy to help you at any time.